OurREFUNDpolicy

This Refund Policy explains when a Goodbars eSIM purchase is eligible for a refund or replacement, and it works alongside our Terms of Service.

1. Timeframe

A refund request must be made within 30 days of purchase.

2. Eligibility

A refund or eSIM replacement is available when you are unable to use the service because of an error or omission on Goodbars' part.

3. Post-installation

Once you install the eSIM, it is considered used. No refunds are given after installation, except as set out elsewhere in this policy.

4. Data packages

Each data package has its own validity period. We do not refund unused data once that period expires.

5. Contact

To request a refund, email us at support@goodbars.co.